Innovation

Masergy puts Dynamic Service Management in the Palm of Customers' Hands

Jul 14, 2014 by Prayson Pate

Overture CTO, Prayson Pate

Masergy is a global service provider that is taking some really interesting steps to empower their customers – including not only a web portal but also a smartphone app that provides real-time control of services!

Bridging the Fiber Gap

Jun 30, 2014 by Prayson Pate

Overture CTO, Prayson Pate

Fiber is the clear choice for delivering innovative high-speed services at the edge of the network, and the amount of deployed fiber continues to grow.  However, the availability of business access to fiber remains relatively low and even lower for residential areas.  In both cases, the cost of new fiber construction is high.  How do we close the gap between the need for high speed access and the limitations of deploying fiber?

Cost Cutting is Not Enough

Jun 16, 2014 by Prayson Pate

Overture CTO, Prayson Pate

One of the big drivers for Software Defined Networking (SDN) and Network Functions Virtualization (NFV) is reducing CapEx and OpEx.  While attractive and perhaps necessary, cost cutting is not enough to take Communications Service Providers (CSPs) forward.  They need the ability to rapidly develop new wireline services that will drive revenue growth.

 

Follow the Money – How Use Cases Drive Innovation

Apr 7, 2014 by Prayson Pate

Overture CTO, Prayson Pate

I have previously written about how successful innovation is driven by three factors:

  • A customer problem or opportunity
  • Domain knowledge
  • Advances in technology

This blog will dig deeper into the first item: a customer problem or opportunity.  Why is that critical to innovation?  Because that’s what people will pay for.  Here we explore the two categories of real world use cases that represent important elements on any company’s balance sheet: saving money and making money.

 

Sometimes focusing on a few overlooked little things makes all the difference

Feb 25, 2014 by Mark Durrett

In business, we are always looking for the proverbial "silver bullet" - a unique capability that no one else has - that gives us a competitive advantage in the market place. Often this comes from a deep understanding of a customer's challenge and a will to think differently. To innovate. And, sometimes it's just dumb luck. Our CTO, Prayson Pate, can really wax poetic on innovation. In fact, you can read his latest thoughts on innovation in a recent Overtones blog post here.

This morning, we announced that Global Capacity – a US-based communications service provider – selected the Overture 6500 for their growing Ethernet service offering. You can read the press release on our website here.

Innovation: 3 Key Elements for Success

Jan 23, 2014 by Prayson Pate

Overture CTO Prayson PateWhen discussing innovation, most people focus on advances in technology.  Technology is important, but it is only one of three key components required for innovation.  In order to maximize the opportunity for successful innovation, one must combine the following:

  • A customer problem or opportunity
  • Domain knowledge
  • Advances in technology

Note: This article originally appeared in CTO Vision -   read this complete article here