I recently started watching the “Downton Abbey” series, which takes place in the second decade of the twentieth century. The characters are facing massive changes in their lives due to the rapid evolution of technology, including the growing presence of cars, phones and electricity. Very quickly the characters will go from viewing these inventions as alien intrusions to being necessary parts of the infrastructure of daily life. They will change how they think.
In previous blog entries I have covered some of the aspects of applying the cloud to the problem of telecom services. In this segment I close the loop and talk about how we can apply the concepts previously discussed. As with the characters in Downton Abbey, making this transition will require us to change how we think.