Quality in All We Do
Overture’s products are built to perform.
Rock-solid software. Carrier-grade capabilities. Industrial-grade components. And, a process that ensures we consistently meet our quality goals.
Overture provides our customers with reliable, easy to use products and solutions that accelerate their business. We are able to do this because each employee – from our executives to our engineers to our customer service representatives – is committed to ensuring our customers are completely satisfied with our products and their experience with our company. Quality is a top priority in all that we do.
TL9000 Quality Management System
Overture adopted the TL9000 quality management system standard in 2007. Starting with the merger with Hatteras in 2011, Overture embraced the system and continues to build on the earlier work, having successfully been certified as Overture in 2012.
The TL 9000 quality management system was developed by QuEST Forum, a collaboration of information and communication technologies service providers and suppliers throughout the world that are dedicated to improving operational and supply chain quality and performance. TL9000 specifically addresses the supply chain quality requirements of the worldwide telecommunications industry. Built on ISO 9001 and eight quality principles, TL9000 defines requirements for “design, development, production, delivery, and service. In addition, it specifies measurements for companies to help evaluate the effectiveness of quality implementation and improvement programs.” Learn more about TL9000.
Overture earned the TL9000 harware and software registration on February 16, 2012 and is valid through February 15, 2016.
If you’d like to know more about Overture’s commitment to quality, please contact us.